
There are so many articles on
using social media for your business that it’s easy to go into
information-overload. This post is an attempt to offer up the best of the best
in terms of social media research and best practices; be sure to bookmark it
for the next time you need some guidance, direction or inspiration!
If you’re running into trouble
figuring out what to post on your social media accounts, see my post 100
Killer Ideas for Your Social Media Content.
1. Find and connect with
influencers in your niche or industry using a tool like Social Crawlytics.
2. Don’t start a tweet with
an @ mention. If you do, only yourself, the person mentioned and those who
follow you both will see the tweet in their feed.
3. Recycle old blog posts on
social media: Don’t be afraid to share the same blog post more than once…when
you do, you accumulate new likes and shares, and increase the post’s social
credibility.
4. Remember that you don’t
own your social media followers: Wherever possible, move them into your online
marketing funnel by enticing them to opt-in to your email list.
5. Try posting to social
media at different times and days to see when you get the most interaction.
6. Take a social media
monitoring tool for a test drive: Stop trying to manage and monitor all your
social media manually, and try out a free tool likeHootsuite or Tweetdeck.
7. Research the best
hashtags for your business, and incorporate them into your posts. Try a tool
like Hashtagify.me to find the
best hashtags, and knowhow
many hashtags to use for each social media platform.
8. When you feel yourself
getting burnt out on social media, taking a minute to think about what your
online community needs can help you recharge and get back to what really
matters.
9. Take some time to come up
with your social
media personas: It will help you focus and streamline your efforts.
10. Create a Facebook
Interest List to monitor what your competitors are posting: Just be sure to
keep the list private!
11. If you haven’t already,
learn more about how rich
pins on Pinterest can help your business (hint: if you use a product
pin, pinners will get a notification if you lower the product’s price).
12. Find out who you’re
competing with on Facebook with the Graph Search query Pages liked by
people who like ______________ (your page name).
13. Using up to 5 @mentions
in your tweets will lead to more retweets: However, research shows that using
more than that will lead to a decrease in retweets.
14. See who’s talking about
you on social media using a tool like Mention.
15. Be sure to include a website link in your YouTube video description: This is the primary way you’re going to drive traffic back to your site.
15. Be sure to include a website link in your YouTube video description: This is the primary way you’re going to drive traffic back to your site.
16. Offer just enough info
in your Facebook posts to entice your fans to click through: If you provide too
much information, they may be content with simply reading your Facebook post.
17. Having trouble
understanding what your Google Analytics data really means? Use Visual.ly’s GoogleAnalytics Infographic creator to see a graphical representation of
your data.
18. Use a tool like Rapleaf to find out which social
networking sites your email subscribers use.
19. When using YouTube or
Vimeo, make sure you have video embedding enabled: Otherwise, you may be losing
out on a whole lot of free exposure.
20. We know that
high-quality Google+ posts tend to rank well on Google: So don’t be afraid to
post keyword-rich, longer-form content on the platform.
21. Make a point of
endorsing colleagues and connections on LinkedIn: And ask them to do the same.
22. Avoid asking your fans
to ‘like’ your posts on Facebook to move them up in the Newsfeed: Due to Facebook’s
recent crackdown on Like-Baiting, this practice may result in your posts
receiving less prominence rather than more.
23. Create a Facebook
Interest List of Industry Influencers: And be sure to add yourself to the list!
24. Use a call to action in
your videos: Let your viewers know exactly what you want them to do next. For
help with this, see my article, “TheDefinitive Guide to Crafting Winning Calls to Action in Your Content.”
25. Post as yourself, not
your brand: People want to know they’re communicating with real people.
26. Post excerpts of your
blog posts with a link to read more: This is a great way to significantly
increase the reach of your website content.
27. Keep your branding
consistent: Make sure your images, colors and voice are consistent across all
the platforms you use.
28. Use Facebook Graph
Search to find out what your fans are interested in: Use the query Favorite
interests of people who like _____________ (your page name).
29. Find out what’s been
pinned from your site by going to this URL (obviously replacing yourdomain.com
with your URL):http://pinterest.com/source/yourdomain.com
30. Make sure every single
one of your blog posts contains at least one image: Otherwise you don’t have a
chance of getting it pinned!
31. Have your social media team sign their posts with their name: You don’t have to pretend you do it all.
31. Have your social media team sign their posts with their name: You don’t have to pretend you do it all.
32. Be conversational: This
is social media, not an advertisement.
33. Remember that it’s not
the number of followers you have that counts: It’s better to have 100 targeted,
engaged followers than 1000 who don’t actually care about your business or
products.
34. Create original graphics
for your social media and blog posts using a tool like Canva or Recite This.
35. @ mention influencers on
Twitter when you mention them in a blog post.
36. Find
out which topics are trending on Facebookand incorporate them into your
Facebook posts.
37. Investigate the optimal
number of times you should be posting to each platform: For instance,
did you know that businesses who post to Twitter 30-35 times per week
outperform those who tweet 10-20 times per week?
38. Keep your tweets short
enough that others can retweet them without cutting out important info like
your username.
39. Create a live Google+
Hangout on Air, and then promote it to the rest of your audience (either as a
free opt-in incentive or as part of a paid membership program).
40. Have a plan in place for
responding to questions and complaints on social media: Up to 42%
of your followers are expecting a response within 60 minutes.
41. Shorten your links on
Twitter: bit.ly will get you the most
retweets.
42. Avoid using human faces
in your Pinterest photos: Images without faces get shared more often.
43. Perfect the art of the
selfie using a tool like Facetune:
It will let you take even the most unflattering selfie and turn it into a
profile picture you’ll be proud to display!
44. Tag other pages in your
Facebook posts (where relevant) as a way of reaching out to influential
businesses in your niche.
45. Use
vertically-oriented images on Pinterest: They tend to outperform
horizontally-oriented ones.
46. Find the most popular
posts, videos and infographics on social media using a tool like Swayy, and then share with your audience.
47. Join a Facebook group in your industry to find and connect with potential customers: Just be sure to become a valued member of the group, not just someone who constantly self-promotes.
47. Join a Facebook group in your industry to find and connect with potential customers: Just be sure to become a valued member of the group, not just someone who constantly self-promotes.
48. Be realistic about what
you should expect from your social media efforts: In Social Media Examiner’s 2014
Social Media Marketing report, respondents noted the 3 main benefits as
increased exposure (92%), increased website traffic (80%), and developing loyal
fans (72%). Only 50% reporting improved sales as a benefit.
49. Be present consistently:
Don’t be like the annoying relative who only shows up when he needs something!
50. Consciously decide what
you want your social media voice to be: Casual? Funny? Corporate? Be consistent
across platforms.
51. If you haven’t already
set up Google Authorship….do it. Now. It’s only going to get more important for
online visibility and SEO. Here’s
how to do it.
52. Investigate who your
most engaged fans and followers are, and acknowledge them publically.
53. Integrate your Twitter
activity with your content marketing strategy: One way to do this is to ask
yourself how you’re integrating super-short form content into your strategy.
For more on this, see my post How
to Build a Winning Twitter Strategy in 2014.
54. Optimize your social
media profiles by incorporating keywords into your business bio and
description.
55. Use links within your
tweets for the best chance of getting retweeted.
56. When posting to
Facebook, be aware that you don’t have to use the default image, headline and
subtitle: Simply click on them to edit before posting.
57. Using emoticons in your
social media posts has been shown to increase engagement.
58. Don’t be afraid to
retweet your own tweets: It can help you reach followers that didn’t see them
the first time.
59. Use Twitter Cards: They
can help to significantly increase engagement. For more on this, see my post The
Definitive Guide to Using Twitter Cards.
60. Ask your Instagram
followers to share photos of themselves using your product, and then vote for
the best picture.
61. Did you know Google+
allows you to add some formatting to your posts? You just need to know how: *
bold *, _ italics _, – strikethrough – (just remove the spaces).
62. You don’t have to
reinvent the wheel: Don’t be afraid to incorporate
content curation into your social media strategy.
63. Received a positive comment or testimonial? Share it with your social media followers (just do it sparingly).
63. Received a positive comment or testimonial? Share it with your social media followers (just do it sparingly).
64. Participate in other
people’s social media conversations, rather than always starting your own.
65. If you want to connect
with influencers in your niche, be sure to share their content…it’s one of the
best ways to get on their radar.
66. Schedule your posts from
your mobile device using a free app like Everypost.
67. Clearly define your #1
social media goal: Is it engagement? Website traffic? Sales? Make sure
everything you do on social media is helping you accomplish this goal.
68. Use a tool like Spredfast to see how many people
you’ve reached with your social media efforts.
69. Remember that social
media is about building a community: This is the best way to build long-term,
profitable relationships.

70. Use an RSS reader to
track trending topics in your niche: Then create social media content based on
what you’ve found.
71. Monitor how much time
you actually spend on social media…you may just be surprised. A tool like Rescue Time can help with this.
72. Focus on what your
followers need to hear, rather than on what you feel you need to tell them.
73. Use a social
media calendar to plan out themes and posts for the upcoming month.
74. Make a plan for your
social media efforts: Where will you post? How often? Then be consistent.
75. Be a listener: You can
get a lot more accomplished when you actually listen to what people are saying,
rather than pushing your own agenda.
76. Realize that social
media can be a long-term endeavor: Don’t expect immediate results. Once your
followers begin to really trust you, that’s when your efforts start to pay off.
77. Keep your tweets short: Research shows
that tweets with 100 characters get the most engagement.
78. Look through the
social media profiles of potential employees: This will give you real insight
into their character and level of industry knowledge.
79. Employ the art of storytelling in your social media efforts.
79. Employ the art of storytelling in your social media efforts.
80. Make sure all your
images are watermarked, so that if they get pinned without attribution, you
still get credit.
81. Have a social media
crisis plan in place: Who will be responsible for dealing with major social
media mistakes? How exactly will they respond?
82. When possible, keep your
Facebook posts to 40 characters or less: Jeff Bullas’ research found
this is the magic number for eliciting the most engagement.
83. Use fill-in-the-blank
posts on Facebook: They receive 9x
more commentsthan other post types.
84. Post to Instagram around
3-4 pm EST: This is when most users are checking their account.
85. Try posting to social
media ‘after hours’: Some businesses have reported that their highest
engagement levels occur in the early morning or late at night.
86. Resist the temptation to
use your personal Facebook profile for business: Not only is it against
Facebook’s guidelines, it’s a great way to annoy your friends.
87. If you’ve been paid to
write or promote a post on social media, be sure to disclose it, or risk violating
FTC rules.
88. Respond quickly and
professionally to negative feedback: Use it as an opportunity to shine when it
comes to social customer service.
89. Give your customers a
reason to like you on Facebook: Offer coupons or discounts for liking your
business Page.
90. Monitor popular and
relevant hashtags across multiple social media channels using a tool like Tagboard.
91. If you want to remain
competitive, plan to use social media for a minimum of 6 hours per week: A recent
industry survey shows 64% of marketers are using social 6 or more
hours per week, with an additional 37% using it 11 or more hours.
92. When using Instagram,
try using one of the 3 most effective filters: Normal, Mayfair or Inkwell.
93. Understand the main
factors Facebook currently uses to determine post visibility: Interest of the
user in the creator, the post’s popularity, the creator of the post, the type
of post and the recency of the post.
94. Don’t feel like you
always have to talk to be involved in a conversation: Sometimes just knowing
what your customers think or feel is enough to help you make informed business
decisions.
95. Post job openings on social media: You never know who’s listening!
95. Post job openings on social media: You never know who’s listening!
96. Use humor, but do it
wisely: In other words, don’t
do this.
97. Ask your social media
followers for help: They’ll love to offer suggestions for product ideas or give
honest feedback.
98. Cross-promote your
social media accounts: This is one of the best ways to grow your fan base with
targeted followers.
99. Promote other people’s
posts: Share what’s valuable and relevant to your audience…even if you didn’t
come up with it.
100. Incorporate images into
your Twitter strategy: They receive 150% more
retweets.
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